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Forgotten Password Setup

UserApp is an online tool to enable self management of your CEnet/Windows password.  

Important: To enable the ‘Forgotten password’ feature on the login page, you have to set up initial security response questions as soon as possible.  These questions can be used to verify your identity if you forget your password and will enable you to reset it yourself.

This document will detail this process.

Quick Instruction Guide

  1. Navigate to https://userapp.cenet.catholic.edu.au

  2. If you receive a security notification, click ‘Proceed anyway’

  3. Login using your existing username and password

  4. On the Left hand menu click ‘Password Challenge Response’

  5. Enter your user ID if required and create a personal question and response below ( Your user ID is everything before the '@' symbol in your email address).

  6. Click ‘Submit’

Detailed Instruction Guide

  1. Open a web browser and navigate to https://userapp.cenet.catholic.edu.au

  2. Login using your username, password and diocese

  3. Click ‘Password Challenge Response’

  4. You will be taken to an IDM Challenge Response form where you will be asked to define the questions and answers that will be used in the event of a forgotten password request.

  5. Click ‘Submit’ and close browser once the questions have been saved.

    Once this process has been completed, you can reset your password at any time by entering your username, selecting ‘Wagga Wagga’ form the diocese drop down menu and clicking the ‘Forgotten Password’ link at the bottom of the CEnet login page.